At Lora, we want you to love your activewear. If you need to request a return or exchange, please review the following terms:
-
We accept returns or exchanges within 7 calendar days after receiving your order.
-
Items must be unused, unwashed, free of odors or stains, and with original tags attached.
-
For hygiene reasons, we do not accept returns or exchanges on garments that show signs of wear or alteration.
-
Shipping costs for returns or exchanges are the responsibility of the customer, except in cases of manufacturing defects or incorrect items received.
-
We do not offer cash refunds. Instead, we may provide an exchange for another size or style, or store credit, if applicable.
To request a return or exchange, please contact us at [email protected] with your order number and reason for the request.
Â
Lora reserves the right to refuse any request that does not meet these conditions.